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Welcome to Hosteaze: how your account is laid out

The difference between your account dashboard and your website's control panel.

Your Hosteaze account has two main areas. Knowing which is which saves a lot of hunting.

Your account dashboard

This is where you manage you: your details, your invoices and your support tickets. You get there by logging in at the Hosteaze website and choosing Dashboard.

  • My Hosting lists each website you have with us.
  • Domains lists domain names registered or managed with us.
  • Billing shows your invoices and lets you pay them.
  • Support Tickets is where you ask us for help.
  • Account Settings is where you change your password and turn on two-step login.

Your control panel

This is where you manage one website. From My Hosting, choose Manage next to the website. Each website has its own control panel with:

SectionWhat it is for
OverviewA summary: storage used, email addresses, certificate status and recent activity
FilesUpload, rename and delete your website's files
DatabasesThe databases your website uses
EmailCreate email addresses, forwarding and holiday replies
DomainsSettings for the domain, and how to point it at us
CachingMake a website load faster
SecurityYour certificate and malware scan results
BackupsAsk us to restore your website
ToolsPHP version, scheduled tasks (cron) and SFTP access
SettingsDetails about your hosting plan

Tip. If you manage several websites, each has a separate control panel. The website name is shown at the top so you always know which one you are in.

Where to go next

Still stuck?

Tell us what you tried and what you saw, and we'll help.

Open a support ticket