Log in, change or reset your password
How to sign in, and what to do if you have forgotten your password.
Log in
Go to the Hosteaze website and choose Log in. Use the email address you signed up with and your password.
Reset a forgotten password
- On the login page, choose Forgot password.
- Enter your account email address and submit.
- Open the email we send you and follow the link. The link only works for a limited time and only once.
- Choose a new password. It must be at least 10 characters.
Note. If the email does not arrive, check your spam folder and make sure you typed the address you signed up with. If it still does not arrive, open a support ticket from another route (or call or message us) and we can set a password for you.
Change your password while logged in
- Go to Account Settings.
- Find the password section, enter your current password and then the new one.
- Save. You stay logged in on this device.
Your email passwords are separate
Your account password is for logging in to Hosteaze. Each email address has its own password, used in Outlook, your phone and webmail. Changing one does not change the other. See Change an email password.