Set up email in Outlook

You will need your email settings and the mailbox password.

The new Outlook (Windows and Mac)

1. Go to Settings (the cog) then Accounts then Email accounts then Add account.
2. Type your email address and choose Continue.
3. If Outlook offers to set up another service, go back and choose IMAP or Advanced setup then IMAP.
4. Enter the incoming and outgoing settings from the table, using your full email address as the username for both.
5. Choose Connect.

Classic Outlook

1. Go to File then Add Account.
2. Enter your address, open Advanced options and tick Let me set up my account manually.
3. Choose IMAP and fill in the settings.
4. Enter your password and finish.

If it does not connect

• Check the username is the full address.
• Check the password by logging in to webmail. If webmail fails too, the password is wrong.
• A message about a certificate or a name mismatch means the server name is wrong. It must be mail. followed by your own domain.
• See Email not arriving or sending.